Inbound Call Center ServicesConsider this: If your business proposition were to be the same as that of your competition and if there was absolutely no difference between your offer and that of your nearest competitor, the only differentiating factor would be customer service. Customer service doesn’t just mean how quickly you respond to their queries or how well you sweet talk. Customer service also includes all those little things you do, including how you run your business overall. The challenge is this: you’d need to provide exemplary customer service while keeping your costs low. Yet, you’d still have to meet the relentless demands your customers are likely to make. Hiring full-time support staff might not work for every business due to the time it takes to hire competent staff and due to the costs incurred. That’s when it makes sense to outsource processes such as customer support (and many others) to Acelerar Acelerar Tech’s Inbound Call Center Services We have a long-reputation as not just a competent outsourcing company but also as an efficient and fun place to work at. Some of that fun and efficiency finds its way into how we deal with demanding client work. Our superior expertise in inbound call center services comes from decades of experience and learning from our clients as we go. A few of our inbound call center services include:
- General Customer support services & help desk management
- Support ticket responses and management
- Ecommerce live chat, ecommerce store management, and multi-channel ecommerce store management
- Handling inbound sales calls
- IVR services
- Payment follow-up & collection services
- Toll-free setup & Toll-free call management.
- Virtual receptionist services
- Remote cold calling services
- Website response management services
- Technical support services
- Email management services
- Cut down on your infrastructure costs.
- Obviate the need for continuous hiring and training agents.
- Let your customers squeal in delight with the blazing fast responsiveness that we can provide for you.
- Scale up (or scale down) your business as you deem fit.
What Our Clients Have To Say
Good work is followed by good word
Thanks for a job very well done! Will definitely recommend the team of diligent people.
I had a great experience working with Acelerar! They learn very quickly and deliver excellent results!
Paul V Johnston
Services received from Acelerar were first class. As the engagement was progressing, we were very pleased with the services..they were always on time and provided high quality
Owner Bourne Accountancy
Acelerar applied a self-started approach to problem solving which helped resolve issues right at the beginning. Working remotely can create quite a few challenges but the output of completed projects exceeded significantly….
I hired Acelerar to do some very important market research for me, and they over delivered in terms of deliverable, professionalism and value. I recommend.
The help that we have received has enabled us to increase our sales immediately after starting with this project. Acelerar is great and we will continue to work with them for future projects. Great work!!