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eCommerce Back Office Support
eCommerce back office support is needed to run an eCommerce store successfully. We, at Acelerar, provide a wide range of eCommerce back office support services. Our dedicated, expert team of professionals will take care of every aspect, which is essential to operate an eCommerce business smoothly.
What Our Clients Have To Say
Good work is followed by good word
Tasks Our eCommerce Back Office Support Executive can complete
To provide you with our full support, we can efficiently handle pivotal tasks such as inventory management, order processing and tracking, finance and accounting, handling customer queries, etc.
Here is a list of tasks you can assign to our eCom back office support executives:
- Managing enormous volumes of financial transactions in a seamless and error-free way. Our experts can also generate receipts and invoices and enter their data with 100% accuracy!
- Managing your inventory by regularly monitoring the product availability. We’ll also keep a stringent check on price updates of your competitors’ products
- Ensuring that product descriptions and titles are SEO friendly. Doing so help visitors reach your eCommerce store when they are looking for a particular product
- Acquiring product data from a variety of sources like scanned brochures, scanned images, printed catalogs etc.
- Crafting informative and engaging product descriptions, which can lure the visitors into making a purchase
- Making the best use of upselling and cross-selling technique by displaying a list of related items & accessories and what other customers are purchasing
- Conducting competitor analysis by monitoring what prices they are offering to their customers. This can surely help you offer the best prices
- 24/7 customer assistance through email/live chat support
- Taking care of order processing and tracking by keeping a record of the shipping details and ensuring customers receive their products without any glitch
Benefits of Hiring our eCommerce Back Office Support Executive
Our back office support practically covers all areas from eCommerce store management to email and 24/7 customer support. Here are the main benefits you can reap from our eCommerce back office support service:
- Our services are highly cost-effective
- Our eCommerce back office support executives have long experience in offering tailor-made back office support services
- We offer a free trial – assess how much adept we are at what we do
- We have worked with a diverse range of eCommerce businesses
- We offer a dedicated customer success manager to ensure quality and productivity
Are You Ready To Boost Your Productivity?
Outsource everyday essential tasks that you don’t have time for with your growing business.
Frequently Asked Questions
What services are offered under ecommerce back office support?
Services offered under ecommerce back office support include managing financial transactions in a seamless manner, managing inventory, writing SEO-friendly titles and descriptions, sourcing product data from variety of sources, upselling and cross-selling techniques, order processing and tracking and customer support.
How experienced are your ecommerce back office support executives?
Our ecommerce back office support executives possess thorough knowledge about ecommerce business and have years of experience working on various ecommerce platforms. Having catered to clients from diverse industry, we offer tailor made back office solutions to suit your business needs.
How do you guarantee quality of work?
We at Acelerar let our work do the talking. We have a 100% track record in managing ecommerce projects. However we understand your concern and therefore we offer free trial of all our services. We do your first task for free so you can assess our quality of work and pay only once you are satisfied.
What is the turnaround time?
The turnaround time entirely depends on the volume and complexity of work. Once you sign up with us and share your requirement, we would evaluate and let you know the timelines for completion of the task. Rest assured our turnaround times are swift.
Why should I choose Acelerar over other service providers?
Our ecommerce back office support services cover all areas of ecommerce store management. Moreover we offer a dedicated customer success manager to ensure quality and productivity.