Provide Prompt E-Mail & Chat Support to Delight Customers

We at Acelerar have been successfully managing email & chat support services for various clients from across the globe. Our services include – query resolution, updating knowledge base with new, updated queries, handling escalations, customer support, order fulfillment and verification etc.

Yes. We have a 24×7 work environment, with round the clock easy shifts for our employees. Not just chat support, but all our services are available round the clock.

All our Virtual Assistants are based in India and provide their services from India. However our Virtual Assistants work round the clock so you can be sure that a VA will be available at your time-zone from PST to EST.

Absolutely not! You can opt for hourly packages if you feel chat support will not be a full-day job. That way you would only be billed for the hours that the virtual assistant has worked. Alternatively you can opt for chat support along with other services data entry, research etc. Whichever package you choose, your dedicated Virtual Assistant will send you daily report at the end of the day reporting about the tasks completed etc so you know where your hours are being utilized.

Of course! All our staffs are thorough professionals have experience working with clients from all over the world. At Acelerar we have a global client base from across the world. All our employees are professionals and possess good communication skills in English (both written and oral) so as to facilitate communication with international clients. You can rest assured you will be assigned a Virtual Assistant matching your expectation and requirement.